Technology Professional

Job Number: 644

External Description: Requisition ID:  64730 

Job Function/Category:  Information Technology 

Employment Type:  Non-Exempt Full Time 

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey.  PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy. Job Summary

Technology Professional - Network Operations Center (NOC)

PSEG has a full-time opportunity in our Information Technology organization located in Newark, NJ. This is an entry level role that provides the opportunity to be involved in meaningful work/projects throughout the Information Technology organization. This position prepares candidates for advanced information technology positions through challenging assignments and allows them to develop their skills and launch an exciting career in information technology. The Network Operation Center (NOC) is a 24x7 area which provides monitoring of our technology infrastructure, there is a current opening in our overnight shift. The NOC is the point of contact and escalation for network related incidents. Candidate will analyze simple to complex network incidents and determine the appropriate resolution to problems and makes suggestions for improvements and/or determines if vendor assistance is required. The NOC will work closely with clients, technical staff, vendors and management in problem solving. The NOC is responsible participating in major incident management activities, identifying network performance issues, and trending analysis. Candidate will initiates and coordinate corrective actions for incidents. Performs related duties as assigned or requested

Job Responsibilities

•Learn network/LAN design and implementation for data and converged communications infrastructure based largely on Cisco equipment networking technologies. Participate in Network improvement projects and provide support services to assist internal client organizations in the pursuit of their business objectives. Participate in requirements gathering, solutions design, systems configuration and development for a variety of Networking, cloud and wireless solutions. •Acquire wireless and mobile technology skills in a highly collaborative organization. Participate in network, security and wireless projects and improve productivity of internal client organizations and customers by deploying new hardware technology solutions focused on a combination of on premises and cloud based implementations. •Work as a team member on projects related to network security and firewall improvement implementations. Participate in requirements gathering, solution design, testing and moving new systems into production. •Learn to execute Infrastructure projects through the PSEG's Project Development Life Cycle (PDLC) and CMMI inclusive of identifying, specifying and analyzing business requirements and processes and managing progress throughout the hardware design, test and implementation process.

Job Specific Qualifications

Required:

Bachelor's degree in Information Systems, Computer Science, Information/Computer Security, Engineering or a related technical discipline.
• Miniimum 3.0 GPA
•• Experience administering, configuring, and troubleshooting switches, routers, firewalls.
• Experience working with vendors and carriers for troubleshooting and resolving problems.
• Knowledge of supporting cloud infrastructure deployments and maintenance.
• Network Operations are 24 x 7. This is an overnight shift 11PM-7AM, shift rotation may be required.
Desired:

• Computer or network related certifications Cisco CCNA or CCNP preferred.
• ServiceNow experience preferred.
• Overall strong technical proficiency in information technology/computer disciplines.
• Strong MS Office skills (i.e. Excel, Word, PowerPoint and Access
• Experience working with or related coursework in .NET, HTML, SQL, Java, Java scripting or Object Oriented Design.
• Self-starting with the demonstrated ability to learn new technical concepts quickly.
• Detail oriented and demonstrated strong analytical and problem solving skills.
• Good written and oral communication skills.
• Good interpersonal skills and the ability to work effectively with clients, IT management and staff.

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.As an employee of PSE&G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

This site ( http://www.pseg.com ) is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through empower which can be accessed through the mypseg homepage by clicking on the employee center tab, then under the empower header, choose careers.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legal protected characteristic. Legally protected characteristics included, race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

Nearest Major Market: Newark
Nearest Secondary Market: New York City
Job Segment: Engineer, Developer, Information Systems, Network, Cisco, Engineering, Technology

Job Number: 64730

Community / Marketing Title: Technology Professional

Location_formattedLocationLong: Newark, New Jersey US