Manager Business Continuity & Emergency Management

Job Number: 6984

External Description:

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

 

Job Summary

• Position functions as an internal expert and consultant on the subject of Business Continuity (BC) and Emergency Management (EM), business resumption planning, and recovery efforts, and will work to ensure the company can effectively respond to any disaster and maintain all critical business functions at acceptable levels of performance.
• Provide professional, specialized skills, including BC and EM program development and management, special project leadership (both PSEGLI and National Grid strike reponse, Pandemic planning and coordination, BC impacts of NIST CSF and Ransomware audits, etc.)  planning and management, and problem analysis and resolution, on a PSEG level.  
• Ensures business continuity plans align with PSEG Enterprise governance procedures and Guidance Instructions, including the Company’s Corporate Emergency Management (CEM) Charter and reporting requirements of the CEM Committee.

 

Job Responsibilities

• Ensure the development of 60 Business Continuity (BC) plans covering over 290 business processes occurs within each Business Unit, including the ongoing update/refinement of business disruption recovery strategies to help achieve BC Recovery Time (RTO) and Recovery Point (RPO) Objectives.  Leverages this information to effectively respond to associated LIPA Operating Service Agreement Contract Metrics and industry standards (NIST CSF), development of effective BC response plans (Cyber-attack, ransomware and strike), and to maintain the BIA Data Repository for the determination of Disaster Recovery application restoration priorities.
• Continue to mature and update the BC Program in response to LIPA feedback and subject matter consultants/experts and industry best standards.            
• Conduct the assessment of business process downtime risk via the completion of a business impact analysis (BIA), definition and classification of critical business processes, and the design, development and documentation of BC Plans, including business process recovery strategies and options.  In addition, this effort includes assisting BUs in the development of business process Workarounds to compensate for the loss of IT applications/systems.
• Train Business Continuity Coordinators (BCC); provides qualitative feedback on BC program documents; helps coordinate BC plan tests an exercises; reports the BC program status of BUs to senior management, the Corporate Emergency Management organization and CEM Committe; represents PSEG Long Island on the CEM Committee; and, provides expertise and support to management and BU functional areas, as requested, when a disruption occurs.
• Develops and maintains the Crisis Management (CM) Plan, and provides leadership and guidance to Senior Leadership  and BCCs who have roles during business continuity and emergency management events and exercises.  Plan and conduct CM Team exercises to train team members on how to address corporate emergencies, support the Incident Commander (IC) and interface with the NJ Executive Crisis Management Team (ECMT).
• Assists and advises the Senior Director of Emergency Planning on business continuity and emergency management program status and issues, and make recommendations for updates to the BC and to DR Enterprise Instructions.
• Coordinate with other CEM functional areas (crisis management, life safety, and emergency planning), and assume the role of PSEG Long Island project manager for special company-wide business continuity initiatives such as pandemic response and strike planning.
• Responsible for  BC records management, Government Emergency Telecommunications Service (GETS) and Wireless Priority Service (WPS), Stage Gate process and emergency BC notification program (ARCOS).

 

Job Specific Qualifications

 

Required

• Bachelor's degree in Emergency Management, Risk Management, Business Administration or relevant discipline with at least 7 years of relevant work experience
• Experience in Business Continuity (BC) and/or Emergency Management (EM)
• Strong leadership and management skills and ability to handle multiple high-profile tasks involving all PSEG Long Island Business Units that have, at times, competing priorities
• Effective team player that can build consensus on high profile projects across multiple business areas
• Excellent project planning and management skills and the ability to keep challenging projects on schedule
• Ability to effectively communicate with senior executives
• Valid US Drivers License with a safe and satisfactory driving history

 

Desired

• Master’s Degree 
• Industry relevant certification/s (CDRP, CBCI, CBCP, EDRP, ISO CBCM, etc) 
• Supervisory experience in Business Continuity (BC) and/or Emergency Management (EM)

 

Job Number: 81899

Community / Marketing Title: Manager Business Continuity & Emergency Management

Location_formattedLocationLong: Hicksville, New York US