IT Sr Technology Engineer

Job Number: 728

External Description: Requisition ID:  65081 

Job Function/Category:  Information Technology 

Employment Type:  Exempt Full Time 

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey.  PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy. Job Summary

The Technology Engineer is a direct report to the Technology Group Product Manager with understanding of business goals, business processes, technology expertise in one or more domains, technology solution design and implementation.

The Technology Engineer is involved in the full technology life cycle and responsible for designing, coding, configuring, testing, implementing and supporting software, hardware and systems. Technology Engineers work closely with Analysts and Product Managers to understand the business requirements that drive the analysis and physical design of technical solutions. Technology Engineers may be assigned to either implementation or support functions. Implementation involves creating new technology based solutions whereas support involves upgrades, maintenance or issue resolution to existing technology solutions. This particular role is responsible to use implementation and support experience to develop and administer PSEG's IT disaster recovery (DR) processes and program in support of business continuity (BC) requirements.

Job Responsibilities

•• Design, configuration, development, documentation and testing of technology solutions to meet business or technology requirements. Evaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements. Recommendation of technology alternatives. Collaboration with other individuals to ensure proper integration of the new technology solution with the existing technology solutions with a focus on ensuring BC requirements are met through appropriate levels of resiliency and DR configuration, processes and testing.
• Analysis of end user's needs, business and technology requirements related to BC/DR. Translation of these requirements into technology solution capabilities and design. Alternatively, using the user needs, business and technology knowledge to peer review designs, implementation plans, software code, configuration settings or other artifacts to ensure technology solution being created by others meets the user needs, business and technology requirements for resiliency and BC.
• Provides support toward resolution of escalated support tickets. May perform the needed analysis to identify root cause of reported incidents, identify the short and long term remediation for the identified incidents

Specific responsibilities include:
• Partners with IT product teams, Corporate Security and business unit business continuity coordinators (BCCs) to translate business requirements for resiliency into technology solution requirements, processes and procedures to meet stated BC needs.
• Evaluates existing technology solutions and platforms and provides recommendations for improving BC/DR performance by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of needed modifications.
• Creates process flowcharts, diagrams, drawings and other related documentation. Creates technical workflows using different modeling techniques.
• Collaborates with all stakeholders such as enterprise architects, software development, operations, cybersecurity and infrastructure to ensure BC/DR process requirements are integrated into development and support of new and existing applications and infrastructure. Ensures that the DR design and technology solution implementation meets security and QA standards. Suggests fixes to issues by doing a thorough analysis of root cause and impact of any defect(s).
• Analyzes various reports to ensure that the functionality and performance meets all product and service level requirements.
• Conducts design and change record peer reviews in support of upcoming changes. Peer reviews may be required as part of contractual obligation in cases when the content subject to peer review is completed and submitted by an outside party.
• Supports and participates in the solution deployment process for new functionality/subsystems/modules, upgrades, updates and fixes to the production environment to ensure BC/DR requirements are fully operational and meet the business requirements.
• Documents processes for DR testing and works with BCCs on new or existing components and associated test activities, monitors testing, documents and publishes test results.

In addition to the requirements listed below - see Key Skills and Knowledge needed
• This is a multi-level position and placement is dependent upon the skills, knowledge, experience and abilities of the candidate.
• For a Senior Technology Engineer, grade 28, you must have 6 or more years of professional technology solution engineering. For a Principal Technology Engineer, grade 29, you must have 8 or more years of professional technology solution engineering

Job Specific Qualifications

•Bachelor's degree in Computer Science or a related field i.e. STEM •6-8 years of professional technology solution engineering •Demonstrated good leadership capabilities through technology solution ownership and adoption, projects or other work experiences. •Good track record of translating business outcomes, business requirements and technical requirements into technical designs for new technology solutions or enhancements to existing technology solutions, while following architectural standards and organizational policies •Good track record of implementing technology solutions using structured methodologies such as agile (SCRUM, Kanban etc.) and waterfall.
Desired:

Graduate degree or MBA
• Experience with public cloud providers
• Experience or certification is business continuity or disaster recovery practices
• ITIL Certification
• Experience with mission critical technology solutions
• Understanding financial principles as they apply to technology investments such as cost to achieve, cost to operate, depreciation, maintenance etc.

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offerAs an employee of PSE&G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

This site ( http://www.pseg.com ) is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through empower which can be accessed through the mypseg homepage by clicking on the employee center tab, then under the empower header, choose careers.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legal protected characteristic. Legally protected characteristics included, race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

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Nearest Major Market: Newark
Nearest Secondary Market: New York City
Job Segment: Engineer, Computer Science, Cloud, Product Manager, Testing, Engineering, Technology, Operations

Job Number: 65081

Community / Marketing Title: IT Sr Technology Engineer

Location_formattedLocationLong: Newark, New Jersey US