Process Analyst

Job Number: 5534

External Description:

Job Summary

The Renewables and Energy Solutions (RES) organization identifies, plans, and implements a portfolio of programs that support New Jersey’s Clean Energy Vision.  This portfolio currently includes Energy Efficiency, Electric Vehicles, and Solar.

This position within the RES Business Solutions team supports energy efficiency program delivery through a combination of internal and external resources to meet program goals.  Provides analytical and program implementation support for energy efficiency programs.  This includes the development, preparation, and analysis of operational reports; development of procedures/process improvements; technical support and expertise to process owners.  The successful candidate must have a strong understanding of customer-facing systems and product development life cycle.

Job Responsibilities

• Serve as RES subject matter expert and line of business liaison (“Product Owner”); partners with IT peers on any/all customer-facing system development and enhancement work.
• Provide program implementation and analytical support for Renewable and Energy Solutions' programs.
• Work independently on assigned tasks as well as collaborate on cross-functional teams to achieve a shared, desired outcome.  
• Support the development, maintenance, data collection, analysis and preparation for weekly and monthly operational reports.
• Develop and maintain databases/spreadsheets to support program operations.
• Develop and generate ad-hoc reports and operational/financial reports from existing systems.  
• Support process improvement initiatives based on scorecard gaps and monitoring assessments. 
• Develop and prepare various management reports, internal audits, spreadsheets and charts of key program and departmental processes and metrics. 
• Gather and link data from diverse sources to identify data driven improvement opportunities. Represent the department on various cross-functional teams. 
• Prepare PowerPoint presentations to summarize analyses and recommendations.
• Play a leadership role in the development, recommendation and implementation of new procedures/process improvements, often via cross-functional teams. 
• Prepare status reports for management, developing and delivering appropriate communication materials. 
• Provide technical expertise and support to process owners. 
• Drive efficiency and process improvement, utilizing leadership skills, data analysis and strong understanding of the business strategies. Foster the refinement, understanding and enhanced utilization of process measures and benchmarking. 

Job Specific Qualifications

Required:

• BS degree and 5+ years relevant work experience including business/financial experience.  In lieu of a degree, 9 years relevant work experience.
• Strong analytical, strategic thinking, interpersonal, presentation and leadership skills
• Demonstrated strong MS Access, Excel, PowerPoint, and PC skills
• Excellent communication skills
• Experience in database/spreadsheet management 
• Strong organizational skills

Desired:

• Knowledge of SAP, Microsoft Project, SharePoint, Power BI
• Previous process improvement experience
• Working knowledge of Energy Efficiency, Electric Vehicle, and Solar programs
• Prior experience participating on scrum teams as Product Owner
• Prior experience translating business needs into technical requirements

Minimum Years of Experience

5 years of experience

Education

Bachelor in Business or Computer Science

Job Number: 78824

Community / Marketing Title: Process Analyst

Location_formattedLocationLong: Newark, New Jersey US