Energy Efficiency Program Support Manager- Outreach (Ria Canagon))

Location: Newark, New Jersey US

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Job Number: 5190

External Description:

Energy Efficiency Program Support Manager - Outreach

Date: Apr 29, 2024

Location: Newark, NJ, US

Company: PSEG

Requisition: 78405

PSEG Company: Public Service Electric & Gas Co.    

Salary Range: $ 101,600 - $ 160,900 

Incentive: PIP 15%   

Work Location Category: Hybrid  

 

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

This role is a first level leader, as a working supervisor, that can oversee up to 5 associates in the lower nomenclatures performing a broad ranges of program implementation duties

  • Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services
  • Manage employee performance
  • Ensure vendor and employee compliance with safety protocols and practices
  • Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT, RPA, etc, as required to deliver program services
  • Enhance program delivery/customer experience and resolve business/customer issues
  • Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs
  • Provide oversight for business controls, process improvement and compliance
  • Identify and implement process improvements and automate where possible
  • Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations
  • Prepare and present program sales and project status reports to senior management
  • Assist with special projects as necessary
  • This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices
  • During storm restoration efforts, may be required to perform functions outside of routine duties and on a schedule that may be different from normal operations

Job Responsibilities

  • Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed.
  • Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT, RPA, etc, as required to deliver program services, enhance program delivery/customer experience and resolve business issues.
  • Develop and maintain program processes. Provide oversight for business controls, process improvement and compliance.  Identify and implement process improvements and automate where possible.
  • Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and requlatory requirements; Prepare and present program sales and project status reports to senior management.
  • Responsible for partnering with a segment of our largest customers - working consultatively to understand their short and long-term energy needs, challenges and goals, and problem solving to develop solutions to achieve them.

Job Specific Qualifications

Required

  • B.S. Degree in Management, Engineering, Business, Finance or other relevant field or equivalent work experience plus 7 years of experience in the space of energy efficiency programs, construction, or related fields.  In lieu of a degree, 11 years of experience in the space of energy efficiency programs, construction, or related field.
  • Experience managing vendor performance, and leading cross-functional teams; Energy Efficiency or Electric Vehicle program experience
  • Management/leadership experience working with cross-functional teams
  • Valid US driver's license

Desired:

  • Knowledge of Commercial and Industrial systems and energy efficiency programs
  • Certified Energy Manager (CEM) certification
  • MBA or Advanced Degree

Job Number: 78405

Community / Marketing Title: Energy Efficiency Program Support Manager- Outreach (Ria Canagon))

Location_formattedLocationLong: Newark, New Jersey US

 

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